Marketing To Your Customers Through Email: A Guide

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By Jennings Ray


With the popularity of the Internet, it is no wonder why email marketing has become one of the most popular ways for a company to market their product. Perhaps you have heard of this technique, but you do not know to use it. That's okay, you are in luck! The following article will tell you what you need to know about email marketing.

Be sure of all the colors you use in your email are neutral. If colors are too bland, the customer may not want to read the article. On the other hand, if the colors are too bright, it could frustrate the reader. Try to stick with neutral colors, like black, gray, and white.

Be persistent in your attempts to reach customers. You don't have to send emails daily, but keep in mind that you may not capture a customer's attention, or business, until he or she has been exposed to your brand or products several times. Touch base often, but not so frequently that it seems too annoying.

Email is a great marketing tool, but it is not an arena where the hard sell is appreciated. Never pressure your subscribers into buying. Put sales pitches at the tail end of your emails, especially if your readers signed up with expectations of informative content. Consider email as a tool to cultivate interest, not instant sales.

If you use images in your email newsletters, put text to the right of the images. Research shows that customers are far more likely to click on a link or button that is placed to the left of an image than one that is placed anywhere else on the page.

Use words that are appropriate to the industry you are focusing on in your marketing materials. For example, if you are writing marketing materials for new technological items, use words such as "new," "advanced" or "state-of-the-art" that are commonly used in that industry. Using the right words will help increase your products' appeal to your customers.

Make it easy to unsubscribe. Make the unsubscribe link clearly visible in your email, allowing someone to stop getting email marketing. This way you are less likely to get reported for sending spam. Also, if someone has unsubscribed, don't make the mistake of continuing to send them email: that is likely to cause them to complain.

Don't put out emails that use images to give people information that's critical. There are lots of emails that don't show pictures automatically. The result might be unattractive or unreadable messages. Use clear and readable text for your relevant information, and ensure that all images have a descriptive alt tag.

Take every opportunity that comes up to be festive when you send out your emails. When there is a holiday try to tailor your emails to fit the occasion. Subscribers will be very appreciative of this, and they will feel as if you are human and not a robot. Offering holiday discounts is another great idea that ties into the festive theme.

Research shows that there are three emails that are the most important. The first offers an introduction and invitation to sign up and give permission to receive further communication. The second presents the customer with specific expectations such as coupons, discount offers or newsletters. The third email would deliver those expectations in the form of the discounts and other incentives.

It has already been noted that the key to a successful email marketing campaign is to know what your customer wants and what your business needs. An effective marketing plan is not just luck; it has to be carefully crafted. Use the information in this article to help you design an email marketing plan that works for everyone.




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