Every Salesman Must Work With A Large Variety Of Quality Negotiation Tricks And Tactics

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By Richard Ruffingdale


Every time that companies bid for contracts, it is inevitable that there will be a course of business negotiations tricks and tactics to go through until the deal is finalized. Many individuals can become stressed by this procedure and feel under duress by the "hard sell" behaviour of manipulative negotiators who seem determined to obtain as much possible cash from the client as they possibly can. Anyone who considers that the excessive negotiation tricks and tactics employed by any business representative forced them into signing an agreement through intimidation has the right to a "cooling down" phase of a specified duration during which they can reconsider the contract, and, if required, revoke it without sanction.

Many salesmen will use dubious facts and statistics to promote their products. Try to stop them in their tracks by demanding to know the source of their assumptions. Be sure you ask them to justify the derivation of the numbers they are using.

Another commonly used ploy is the negotiator's claim that he or she does not have the authority to come to a final decision on the spot, but rather has to take the deal to a higher authority for verification. This delaying scheme is designed to make the other party accept previously rejected terms through impatience or a fear of missing out on the contract altogether. To avoid this scenario, it makes sense to discover who exactly does have the power to agree terms and deal with them directly from the start.

Buyers should be aware of add-ons being thrust upon them during negotiations. Unscrupulous dealers will use personal attacks to undermine the clients' confidence. Another ruse is the "good cop/bad cop" routine whereby the "good cop" character tries to make it sound reasonable, sensible and safer to give in to some of the "bad cop" character's demands to allow negotiations to keep moving forward.

The potential customer might be exposed to an intimidatory approach to make concessions against their will. Some representatives will take up the "all or nothing" manoeuvre. This is not a viable style of bargaining and customers should merely discount it or invalidate it by calling the agent to account.

Another deviation on the coercion line of attack is the "chicken" stratagem. Similarly, a customer who forces the point can nullify this threat. Brinkmanship almost always fails when the opponents refuse to be intimidated.

Be wary of the scoundrel who will tempt you into agreement with what appear to be a favourable arrangement but then makes use of a multiplicity of delaying actions to inject supplementary expenses into the deal. In this state of affairs, it may be wise to call upon specialist legal assistance at once. Never allow discussions to become too complex or loaded with technicalities to the extent that you forget what it is you are actually agreeing to.

Business negotiations tricks and tactics often involve a falsely imposed deadline. Unless there is a genuine time limit that both sides can identify, do not be cowed into accepting an artificial timeframe. If a negotiator cannot justify the time constraints he/she is trying to attach to a deal, try to impose your own cut-off date instead.




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