Different Types Of Professional Concierge Services

Posted by Unknown on 12:15 AM with No comments
By Angela Hamilton


Depending on the needs of the customer or guest, some customer service professionals specialize in catering to these. Some of these professionals work in a cruise shop, while others work at an exclusive resort. Of course, the responsibilities vary. Majority of the time, they are expected to have great personal skills, to be very efficient and excellent communication skills.

A lot of them work in tourism and travel industry. Common sites include cruise ships, long-distance trains, spas, fitness clubs, resorts and hotels. Places that maintains or help travelers may offer professional concierge services.

Those who landed a customer service position often have more duties compared to others. Experts working in hotels can welcome guests with special flower arrangements, making special room arrangements and recommend excellent restaurants for guests to dine in.

Furthermore, they are great sources of local details. They are able to recommend the best clubs, activities and entertainment options in the area. Organizing everything is the duty of those at high-end resorts including walking the dogs of the guests and planning dinner parties.

Those assigned to work in cruise ships have similar roles. They are not only capable of recommending the best spots in every port, but they can be excellent sources of information regarding the different offers and even book excursions. This is due to the fact that they can arrange almost anything even trips to any nearby location or a candlelight dinner by the beach.

Professionals working in health clubs and spas are usually expected to cater to the different needs of their clients and recommend that clients indulge in a whole day of work out or beauty. Certain tasks may also be performed for the client aside from recommending great exercise classes, therapies and treatments. Placing the valuables of clients in a vault or secure safe for the entire stay, taking used clothes to dry cleaners of those who are busy and arranging refreshments are usually handled by professionals at health clubs or spas.

The good thing about these experts is that they have already built good relationships with the local business owners as well as are equipped with adequate information. A number of them have connections at the great clubs or restaurants in the area. It will no longer be impossible for them to get tickets to a show their clients wish to watch or score seats at a restaurant no matter how fully booked it already is. Almost every request of the client can be made by such experts possible.

Still, clients should keep in mind that these experts are only humans and not magicians that they also have their limit especially in terms of bizarre or very last minute requests. Without a doubt, many industries are needing the expertise of such professionals. Aside from doing business work, a number of them perform personal work at the same time. The most common reason they are often hired is for their clients to save extra time and have other things handled.




About the Author: